Reviews

  Our Ford Ranger went from a rough idle to a failure to run. Dead in a parking lot with a code for the check engine light we called Gilmore's because... read more it was nearby. Phil was able to advise us on whether it might be reasonable to drive the few blocks to the garage. Based on his sound advice we had the truck towed. We showed up a few minutes before closing on Friday. Ruining his chances of closing in time Phil drove the puckup onto the lot (with difficulty) then checked us in. He explained the usual mechanical part suspects that would cause the problem. He gave us an estimate for the diagnosis and said he would start Monday. When he called to tell us what the he found we told him to proceed. In the afternoon he called to tell us that the truck was fixed and running well. A test drive had been done to verify that the engine was repaired. He noted that during the test drive he heared a non-engine noise that might be the early sign of a worn bearing and he noted a failed taillight bulb. He asked if we wanted him to investigate the identified noise. We had him replace the taillight bulb and chose to monitor the noise. The repair cost seemed reasonable and we were pleased with his explanation of the problem, the identification of other maintenance concens all without sales pressure or manipulation to increase the bill. Our experience was what we had hoped for from a repair shop. Finding an honest and thorough mechanic can be difficult. Phil met this higher standard and we feel lucky to have found him.

  I have an older Ford vehicle, specifically a 1988 Bronco XLT. I was having an intermittent no start issue and I'd spent $$$ at another shop that works on older... read more vehicles out of Concord, and it still wasn't fixed. I called WC Ford, and a service manager recommended this shop. I'm glad I took it here. Phil and the guys were relentless in sorting this problem out, and they finally fixed it. They were professional, knowledgeable, as well as experienced when troubleshooting. Communication was solid and I appreciated the fact that they didn't charge me for extra time in trying to troubleshoot. I know it was a PITA to figure it out, but they came through. I highly recommend this business and I'd advise against relying on the 1 star reviews. To put someone's political and religious preferences in a review is asinine. They were straight with another customer about what kind of cars they work on, and if you don't like the price take your business elsewhere. Why you'd whine about such topics on Yelp is beyond me. Toughen up yelpers or move on!

  I haven't used a mechanic in 12 years due to mistrust and working on my own cars. I went there on a recommendation from a friend I trust and I... read more have to say they were excellent. They only did the work they needed to do they sent me pics of parts that needed work, then they did it all quickly. No upselling or trying to cash in on un needed work. It's been 6 months and everything they did is working perfectly. This is the only place I will trust with my vehicle from now on

  I found myself in need of a good mechanic and after asking around I was referred to Gilmore's My friend who had been a mechanic in the past... read more said his good friend has a shop and was the best and most honest he knew I have been taking all of my vehicles there now for over a year and will refer every know Not only are they honest but they fix things to make your car run better. Not just put in a new part I won't go anywhere else Thank you Phil